"Cancelled my wedding after double booking"

A review of Rock & Heifer Inn by Stephanie written on Tuesday 9th of April 2024

⛔️⛔️ do NOT book a function at The rock and heifer inn, Thornton ⛔️⛔️

After a very stressful weekend receiving the message from the venue i had booked for well over a year ago to say they are cancelling my wedding as she has double booked.

With only 15 weeks to find some where new i asked for compensation to cover the cost of new venue as the price is higher due to cost of living i booked in 2023 and wedding is 2024 as we all know the prices have risen over the years, invites as i need to redo them with the details of the new venue, which is leaving me out of pocket again, changing the route of the hire vehicle, plus changing the hours for the Dj which has resulted in extra cost we have this priced at around £2500 so we kindly asked for £700/800 compensation to be told she can not afford that and not offering anything till later on when she said email me the invoice over for the invites but im not been funny that's about £100 i think that is a joke compared to the extra cost im having to deal with because she can not run a business right and got her diary all mixed up and ruining my big day 105 days before.

The date had been confirmed in the message as you can see and she said on a number of occasions I will add that to the diary over the year and she still did not realise how unprofessional.

Do not accept weddings if you can not do your job properly 😡

Please share don't want anyone to go through what i have been though this weekend the stress and heartache was unbelievable 💔.

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