"DIS-SATISFACTION with call centre response"

A review of Yorkshire Bank PLC by J Froggatt written on Thursday 5th of June 2014

The Yorkshire Bank has, to put it at its mildest, a less than useful enquiry system. The person at the call centre seems to have little insight into processes.

If this is read by a member of staff at Yorkshire Bank I would appreciate a call to 07963601791.

Individual staff at Branches are usually excellent but the corporate "Yorkshire Bank," as demonstrated by the call centre,is ****..

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