Quick Link: Thomas Cook Tour Operators Ltd
"Costly contact"
Why is it that the only way to contact thomas cook according to their web site and correspondence is by premium rated phone. I made a call to them because they had my details wrong and it costme £1.79 to phone. I dont think customer should be forced to pay for imformation.I have aproblem regarding latest flights and cant get through by phone now so how do I contact them.
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Now showing reviews 1-5 of 13
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Aftersales service is rubbish by William RowleyEach time i ring in to customer relation i either get cut saying high volume of calls or keeped hang...
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Lek was fantastic by Janette mooreI have to agree with the previous reviewer and could not have chosen better comments. Lek was kind, ...
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Rep in Bangkok Fantastic by Janette HirdWe recently visited Thailand and stayed for 3 nights in Bangkok. The rep (Lek) was absolutely wonder...
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Tunisia by Mr and Mrs D BrookJust a note thanking all staff involved inrecent emergency. must thank staff at Skegness for there a...
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Why will you not reply to customer complaint? by Stuart WestEvery time I call the customer service line I get an answer machine which puts me on hold then after...
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